FAQs

  1. What types of shoes does WHAT A SHOES offer?

WHAT A SHOES offers a wide range of shoes and accessories, including sneakers, boots, sandals, sneakers for children and adults. We cater to a variety of styles, preferences and occasions to ensure you find the perfect match for any outfit or activity.

  1. Do you offer international shipping?

Yes, WHAT A SHOES offers international shipping to select countries. Please check our website for the list of countries we ship to and associated shipping rates and delivery times.

  1. How do I check my shoe size?

To find out your shoe size, we recommend consulting our size chart available on the product page. You can measure the length and width of your foot to ensure a proper fit. If you need further assistance, our customer service team is always here to help.

  1. What payment methods does WHAT A SHOES accept?

WHAT A SHOES accepts several payment methods, including ATM, apple pay, Google pay, mb way, credit/debit cards, PayPal and bank transfers. You can choose the payment option that is most convenient for you during the checkout process.

  1. Can I return or exchange my purchase if it doesn't fit?

Yes, WHAT A SHOES offers a hassle-free return and exchange policy. If your shoes do not fit or meet your expectations, you can return them within 14 days for a refund or exchange. See our returns and exchanges policy for more details.

  1. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

  1. Do you offer discounts or promotions?

Yes, WHAT A SHOES regularly offers discounts, promotions and special offers to our customers. Keep an eye on our website and subscribe to our newsletter to stay up to date with the latest offers and exclusive discounts.

  1. Can I contact customer support for assistance?
Absolutely! Our dedicated customer support team is available to help you with any questions, concerns or assistance you may need. You can contact us via email at info.whatashoes@gmail.com, whatsapp at (+351) 912 010 034 or live chat during our business hours from 10:00am to 5:00pm.
  1. How can I stay informed about news and trends?

Stay up to date with WHAT A SHOES by subscribing to our weekly newsletter for exclusive content and insider access to sales and events and/or by following us on social platforms like Instagram and Facebook. We regularly post updates, news, style tips and fashion trends to keep you inspired and informed.